TERMS & CONDITIONS

Terms & Conditions Last Updated: 27 August 2026 These Terms & Conditions apply to your use of www.excelsispeptides.co.uk and to any order placed with Excelsis Peptides ("we", "our", "us"). By accessing this website, creating an account, or placing an order, you agree to be bound by these terms. If you do not agree with these Terms & Conditions, you must not use this website or place an order. Age Requirement You must be at least 18 years of age to use this website or purchase products from Excelsis Peptides. By using this website or placing an order, you confirm that you are 18 years of age or older. United Kingdom Sales Only Excelsis Peptides currently supplies products to customers located within the United Kingdom only. Orders placed from outside the United Kingdom may be refused or cancelled at our discretion. Research Use Only All products sold by Excelsis Peptides are supplied strictly for lawful laboratory research purposes only. Products are not intended for human consumption, animal consumption, medical treatment, diagnosis, therapeutic use, cosmetic use, food use, household use, or any other inappropriate application. By purchasing from this website, you confirm that you understand the nature of the products and that you will only use them for lawful research purposes. No Medical Advice Nothing on this website is intended to constitute medical, clinical, therapeutic, diagnostic, scientific, legal, or professional advice. Information on this website is provided for general information only. You must not rely on any website content as a substitute for professional advice. We do not provide guidance on human use, dosing, administration, reconstitution, or application of any product. Customer Responsibility It is the customer's responsibility to ensure that the purchase, possession, handling, storage, and use of any product complies with all applicable UK laws, regulations, and safety requirements. By placing an order, you represent that you are suitably informed and competent to handle the products purchased, and that you understand any risks associated with their use. Refusal of Sale We reserve the right to refuse, cancel, or limit any order at our discretion. This includes, but is not limited to, situations where we believe products may be misused, where incorrect information has been provided, where payment cannot be verified, or where stock is unavailable. Accounts Customers may be required to create an account to place or manage orders. You are responsible for keeping your account details and password secure. You must notify us immediately if you believe your account has been accessed without permission. Account Suspension and Termination We reserve the right to suspend, restrict, or permanently terminate customer accounts where we reasonably believe that these Terms & Conditions have been breached, fraudulent activity has occurred, payment abuse or chargeback abuse has taken place, products may be misused, or false information has been provided. Termination of an account shall not affect any rights, obligations, or liabilities that arose before the account was terminated. Product Information We aim to ensure that product descriptions, prices, stock levels, and other website information are accurate. However, errors may occasionally occur. We reserve the right to correct inaccuracies, update information, change prices, change product availability, or cancel affected orders where necessary. No Warranty All products and information supplied by Excelsis Peptides are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, Excelsis Peptides makes no representations or warranties, whether express or implied, regarding the accuracy, completeness, reliability, merchantability, fitness for a particular purpose, or suitability of any products or information provided. Nothing in these Terms & Conditions excludes any rights which cannot legally be excluded under applicable law. Stock Availability All products are subject to availability. Although we make reasonable efforts to maintain accurate stock levels, discrepancies may occasionally occur. If an item becomes unavailable after an order has been placed, we reserve the right to offer a substitute, partial refund, full refund, or cancellation of the affected order. Pricing and Payment Prices are shown in British Pounds Sterling (GBP) unless otherwise stated. Payment must be received and confirmed before an order is accepted or dispatched. We accept Open Banking, card payments, and selected cryptocurrency payments as displayed at checkout. Incorrect Pricing and Website Errors Although we make every effort to ensure that pricing, product descriptions, stock information and website functionality are accurate, errors or technical issues may occasionally occur. Where an incorrect price, stock level, or other website error has affected an order, Excelsis Peptides reserves the right to cancel the order and issue a full refund, or where appropriate, offer a suitable alternative. Cryptocurrency Payments Cryptocurrency transactions are irreversible. Customers are responsible for ensuring that payments are sent to the correct wallet address, in the correct currency, and on the correct network. Excelsis Peptides cannot recover funds sent to the wrong address, wrong network, or incorrect wallet. Orders will only be processed once payment has been verified. Chargebacks and Fraud Prevention We reserve the right to investigate and dispute any chargeback, payment reversal, or fraudulent transaction. Where appropriate, we may provide relevant information to payment providers, banks, card issuers, fraud prevention agencies, and law enforcement authorities. Fraudulent activity, abuse of payment systems, or attempted chargeback fraud may result in account suspension, refusal of future orders, and any other action available under applicable law. Promotions and Discount Codes From time to time, Excelsis Peptides may offer discount codes, promotional offers, or special promotions. Promotional offers may be amended, withdrawn, suspended, or cancelled at any time without notice. Discount codes may not be combined unless expressly stated and may be limited to one use per customer. We reserve the right to refuse or cancel any order where promotional codes have been used incorrectly, fraudulently, or in breach of the terms of the promotion. Delivery Orders are delivered within the United Kingdom only. Delivery times are estimates and may be affected by courier delays, stock availability, operational issues, or circumstances outside our reasonable control. Customers are responsible for providing complete and accurate delivery details. If an order is delayed, returned, or lost due to incorrect address information or refusal of delivery, we may require the parcel to be returned to us before any replacement or refund is considered. Lost or Stolen Parcels Once delivery has been confirmed by the courier to the address provided by the customer, responsibility for the parcel passes to the customer. Nothing in this section affects any statutory rights available under applicable UK law. Returns, Refunds and Cancellations Nothing in this section affects your statutory rights under UK consumer law. Where you are purchasing as a consumer and the statutory right to cancel applies, you may cancel an online order within 14 days after receiving the goods without giving a reason. After notifying us that you wish to cancel, you must return the goods within 14 days. Certain goods may be excluded from the statutory right to cancel where an exemption provided by law applies. This may include goods that deteriorate or expire rapidly, or sealed goods that are not suitable for return for health protection or hygiene reasons once they have been unsealed. Where a statutory cancellation right applies, any refund due will be made in accordance with applicable law. This includes the price paid and, where required by law, the cost of our standard delivery option. We may reduce a refund where the value of returned goods has been diminished by handling beyond what is reasonably necessary to establish their nature, characteristics and functioning. If an item is faulty, damaged on arrival, incorrectly supplied, or not as described, please contact us as soon as possible with your order details and, where appropriate, supporting evidence. Your statutory rights in relation to faulty, damaged or misdescribed goods are not affected. Where an order is cancelled before dispatch, cannot be fulfilled, or a refund is otherwise required by law, we will process the refund in accordance with the applicable legal requirements. Website Use You agree not to misuse this website or use it for any unlawful purpose. You must not attempt to interfere with the operation, security, content, or availability of the website. You must not copy, reproduce, distribute, modify, sell, exploit, or republish website content without our prior written permission, except for personal, non-commercial use. Intellectual Property All content on this website, including text, graphics, logos, design, images, product listings, layout, and code, is owned by or licensed to Excelsis Peptides and is protected by intellectual property laws. Third Party Links This website may contain links to third-party websites or services. We are not responsible for the content, policies, security, or practices of third-party websites. Website Availability We aim to keep the website available, but we do not guarantee uninterrupted access. We may suspend, restrict, update, or withdraw the website at any time for maintenance, security, operational, or business reasons. Maintenance and Website Updates We may temporarily suspend, restrict, or interrupt access to the website for maintenance, upgrades, security improvements, technical issues, or operational reasons. Excelsis Peptides shall not be liable for any loss, inconvenience, or interruption arising from periods during which the website is unavailable. Electronic Communications By creating an account, placing an order, or contacting us, you agree that we may communicate with you electronically, including by email, website notifications, Telegram messages, or other electronic means where applicable. Electronic communications from Excelsis Peptides satisfy any legal requirement that communications be made in writing, to the fullest extent permitted by law. Limitation of Liability To the fullest extent permitted by law, Excelsis Peptides shall not be liable for any indirect, incidental, special, consequential, or punitive loss arising from your use of this website, your inability to access the website, or your handling or misuse of products purchased from us. Our total liability in relation to any order shall not exceed the amount paid by you for the relevant order, except where liability cannot be excluded or limited under applicable law. Indemnity You agree to indemnify and hold Excelsis Peptides harmless from any claims, losses, liabilities, damages, costs, or expenses arising from your misuse of this website, breach of these terms, unlawful use of products, or violation of applicable laws or rights of others. Force Majeure We shall not be responsible for delays or failures caused by events outside our reasonable control, including courier disruption, postal delays, stock shortages, technical failures, payment provider issues, extreme weather, strikes, government restrictions, or other unforeseen events. Privacy Our use of personal information is governed by our Privacy Policy. By using this website, you agree to the collection and use of information as described in that policy. Changes to These Terms We may update these Terms & Conditions from time to time. Changes will become effective when published on this page. You should review this page periodically to ensure that you understand the terms that apply when using this website or placing an order. Governing Law and Jurisdiction These Terms & Conditions are governed by the laws of England and Wales. Any dispute relating to these Terms & Conditions, this website, or any order placed through this website shall be subject to the jurisdiction of the courts of England and Wales. Severability If any part of these Terms & Conditions is found to be invalid, unlawful, or unenforceable, the remaining provisions shall continue in full force and effect. Entire Agreement These Terms & Conditions, together with our Privacy Policy, Refund / Delivery Policy, and any other legal notices published on this website, constitute the entire agreement between you and Excelsis Peptides regarding your use of this website and any order placed through it. Contact Us If you have any questions about these Terms & Conditions, please contact us: Excelsis Peptides Website: www.excelsispeptides.co.uk Email: support@excelsispeptides.co.uk