PRIVACY POLICY

Privacy Policy Last Updated: 27 August 2026 At Excelsis Peptides ("we", "our", "us"), we are committed to protecting your privacy and handling your personal information responsibly in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This Privacy Policy explains how we collect, use, store and protect your information when you use www.excelsispeptides.co.uk. Data Controller For the purposes of UK data protection law, Excelsis Peptides is the data controller responsible for the personal information described in this Privacy Policy. If you have any questions about how your personal information is handled, you can contact us at: support@excelsispeptides.co.uk Information We Collect We may collect the following information: Name Email address Billing and delivery address Telephone number Order information Account login information IP address Browser and device information Website usage information Payment and transaction reference information You may also browse our website anonymously. How We Use Your Information Your information may be used to: Process and fulfil orders. Provide customer support. Improve our website and services. Manage your account. Send order confirmations and updates. Prevent fraud and maintain website security. Comply with legal obligations. Maintain internal records and order history. We do not sell, rent, or trade your personal information to third parties. Lawful Basis For Processing We process personal information in accordance with UK GDPR under one or more of the following lawful bases: Performance of a contract. Compliance with legal obligations. Legitimate business interests. Your consent where required. Customer Accounts Customers who create an account are responsible for keeping their login details secure and confidential. You should use a strong password and notify us immediately if you believe your account has been accessed without permission. Payment Information Payments are processed securely through trusted third-party payment providers. We do not store or have access to your complete card details. Cryptocurrency payments are processed using the wallet addresses provided at checkout. Cryptocurrency Payments Excelsis Peptides may accept selected cryptocurrency payments, including stablecoin payments where available. Cryptocurrency transactions are irreversible. Customers are responsible for ensuring that payment is sent to the correct wallet address and on the correct network. Excelsis Peptides cannot recover or refund cryptocurrency payments sent to the wrong address, wrong network, or incorrect wallet. Order Information Order information, including customer details, order history, payment references and delivery details, may be retained for accounting, fraud prevention, customer support, legal compliance and record-keeping purposes. Cookies Our website uses cookies to: Remember shopping cart contents. Remember preferences. Maintain login sessions. Improve website performance. Maintain website security. You may disable cookies through your browser settings, although some website features may not function correctly. Sharing Information We may share information with: Payment processors. Delivery providers. Website hosting providers. Email service providers. Professional advisers and service providers. Law enforcement authorities where legally required. All third parties are required to handle your information securely and confidentially. International Data Transfers Some third-party service providers used by Excelsis Peptides may process information outside the United Kingdom. Where this occurs, we take reasonable steps to ensure that appropriate safeguards are in place to protect personal information in accordance with UK GDPR requirements. Data Security We implement reasonable technical and organisational measures to safeguard your information. However, no method of transmission over the internet can be guaranteed to be completely secure. Data Retention We retain personal information only for as long as reasonably necessary to fulfil the purposes outlined in this policy and to comply with legal, accounting and regulatory requirements. Personal information may be retained where necessary to: Fulfil orders. Maintain records. Comply with legal obligations. Resolve disputes. Prevent fraud. Provide customer support. Your Rights Under UK GDPR, you have the right to: Access your personal data. Correct inaccurate information. Request deletion of your information where legally permissible. Restrict processing. Object to processing. Request transfer of your information. Withdraw consent where applicable. Data Requests Requests relating to your personal information may be submitted to: support@excelsispeptides.co.uk We may ask you to verify your identity before processing any data request. ICO Complaints If you have concerns about how we handle your personal information, you can contact us using the details in this Privacy Policy. You also have the right to make a complaint to the Information Commissioner's Office (ICO), the UK's data protection regulator. Information Commissioner's Office Website: https://ico.org.uk/ Telephone: 0303 123 1113 Age Restriction This website and its services are intended only for individuals aged 18 years or older. We do not knowingly collect personal information from anyone under the age of 18. If we become aware that information has been provided by a person under 18, we reserve the right to remove such information and terminate any associated account. Marketing Communications You may opt out of marketing communications at any time. We will never send marketing emails without your consent. Third Party Websites Our website may contain links to third-party websites. We are not responsible for the privacy policies or practices of those websites. Changes To This Policy We reserve the right to update this Privacy Policy at any time. Changes to this Privacy Policy will be effective from the date they are published on this page. We encourage users to review this page periodically to stay informed of any updates. Contact Us If you have any questions regarding this Privacy Policy, please contact: Excelsis Peptides Website: https://www.excelsispeptides.co.uk Email: support@excelsispeptides.co.uk